Citi provides a secure platform for you to integrate our connectivity options with your technology suite – while providing greater visibility, more control over transaction processing, and easy access to business intelligence to power your growth.
Citi's next-generation, award-winning online banking platform CitiDirect® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. CitiDirect helps you manage accounts, payments, receivables, liquidity, trade, foreign exchange, and global reporting, and supports numerous transaction types across the globe.
CitiConnect supports global file standards such as ISO 20022 XML, while providing one-window connectivity to Citi products with multiple solutions, from CitiConnect for Files to CitiConnect API. Straight-through processing and straight-through reconciliation improve transaction speed and data accuracy, limit manual intervention and help reduce your costs.
Digital Onboarding allows you to open accounts, manage product documentation online for 49 countries, and more with improved visibility of every request. Digital Signer Management functionality also allows you to update account signatories digitally by deleting, adding or amending authorized signers directly in CitiDirect across 44 countries in real time.
Our integrated connectivity options are fundamentally driven by data intelligence and analytics. Leveraging AI and machine learning, Citi solutions can optimize your treasury program with existing data and provide guidance on how to approach your future needs.
Citi provides up-to-date reporting of balances and transaction postings via Account Statements to support your cash reconciliation needs as well as control of working capital intensive business operations.
We’re accelerating this transformation through a strategized AI approach that looks to reimagine client experiences, streamline operational processes, mitigate potential risks, and equip our teams with advanced AI tools to help deliver smarter, faster, and more impactful outcomes. Learn more about our 5-pillar approach.
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*As of November 2025
Listen as Naveed Anwar, global head of TTS digital and data at Citi, discusses Citi’s use of data and customer feedback along with Citi’s new AI advancements in data analytics via AI, machine learning and robotic process automation.