Hear from David Ng, Deputy CEO of AXA Hong Kong & Macau, as he shares how AXA is using technology like AI and digital payments to better serve customers and how Citi is helping make it all happen.
As insurers like AXA respond to rising demand for seamless digital experiences, secure, intuitive payments are becoming essential. Through Spring by Citi, Citi is helping enable this shift — supporting tokenisation and embedding frictionless payments within platforms like Emma by AXA, so customers can manage their needs in one place. Watch David Ng share how this collaboration is helping AXA move from one-off interactions to continuous, personalized customer engagement.